FAQs

1. What is Charmacy Milano Cosmetics known for?

Charmacy Milano Cosmetics is renowned for creating premium quality makeup products and packaging designed to elevate your beauty experience. We are passionate about beauty, elegance, and innovation, striving to offer products that meet the highest standards of quality and performance.

2. Where are Charmacy Milano Cosmetics products manufactured?

Our products are manufactured in various locations around the globe, including our warehouses in Australia (AU), the United Kingdom (UK), the United States (US), and the European Union (EU). We work closely with trusted partners who share our commitment to quality, professionalism, and ethical practices.

3. Are Charmacy Milano Cosmetics products cruelty-free?

Yes, we are proud to offer a range of cruelty-free products. We are committed to ethical practices and do not test our products on animals. Our products are made with high-quality ingredients that are both effective and gentle on the skin.

4. How do I care for my Charmacy Milano Cosmetics products?

Proper care and maintenance can extend the life of your products. We recommend storing your products in a cool, dry place away from direct sunlight. For specific care instructions, please refer to the product packaging or our online care guide.

5. Do you offer international shipping?

Yes, we offer free worldwide shipping on all orders placed on our website. The estimated shipping time varies between 1 to 2 weeks depending on your location. Please refer to our Shipping Policy for more details.

6. What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you may return or exchange it within 30 days of receiving your purchase. Please visit our Returns & Exchanges page for detailed instructions on how to return or exchange your order.

7. How can I contact Charmacy Milano Cosmetics customer service?

For any questions, concerns, or inquiries, please contact our customer service team at info@charmacymilanocosmetics.com or through our contact page. Our dedicated team is here to assist you and ensure you have a positive shopping experience with us.

8. Are there any customs or import duties for international orders?

Please note that international orders may be subject to customs and import duties upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the item's price or shipping cost.